Terms & Conditions

Welcome to Smile First Dental. These Terms & Conditions explain the guidelines for using our website and the information provided through it. By accessing or using this website, you agree to these terms.

Please review these terms carefully. If you do not agree with any part of these Terms & Conditions, please discontinue use of this website.

Website Information

The information available on the Smile First Dental website is provided for general educational and informational purposes. While we make reasonable efforts to keep website content accurate and updated, the information provided should not be considered a replacement for professional dental advice, diagnosis, or treatment.

Every child has unique dental needs. Treatment decisions should always be discussed with a qualified dental professional who can evaluate your child’s individual situation.

No Dentist-Patient Relationship

Using this website, submitting an online form, requesting an appointment, or contacting Smile First Dental through this website does not establish a dentist-patient relationship.

A dentist-patient relationship is established only after an appropriate evaluation and acceptance of the patient for care by our dental team.

Dental Emergencies

Information provided on this website is not intended to replace professional dental or medical care during an emergency.

Smile First Dental provides pediatric emergency dental care for concerns such as toothaches, broken or chipped teeth, knocked-out teeth, swelling, dental infections, and other urgent dental problems.

If your child experiences a dental emergency, contact Smile First Dental for guidance. For serious injuries or medical emergencies requiring immediate attention, call 911 or seek emergency medical care.

Appointment Requests

Submitting an appointment request or contacting our office through the website does not guarantee an appointment date or time.

Our team will review your request and contact you regarding availability. An appointment is considered scheduled only after it has been confirmed by Smile First Dental.

Unconfirmed appointments may not have a pre-designated team member and may experience longer wait times.

Website Forms and Protected Health Information

Smile First Dental provides online forms for general inquiries, referrals, and other communications.

Please do not submit Protected Health Information (PHI), sensitive medical information, or confidential patient information through standard website contact or referral forms unless specifically instructed to use an approved secure method.

If medical or dental information is required before an appointment, our team may provide access to an appropriate patient portal or other secure communication method.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the website’s operation, security, or availability.

You may not use this website to:

  • Attempt unauthorized access to website systems, accounts, or information
  • Upload or transmit viruses, malicious code, or harmful materials
  • Copy or misuse website content without authorization
  • Interfere with website functionality or security
  • Use the website for fraudulent, unlawful, or harmful activities
  • Engage in activities that may negatively affect the website or other users

Intellectual Property

All website content, including text, images, photographs, graphics, logos, designs, illustrations, videos, and other materials, is owned by or used with permission by Smile First Dental unless otherwise stated.

Website content may not be copied, reproduced, modified, republished, distributed, or used for commercial purposes without prior written permission from Smile First Dental or the applicable copyright owner.

Third-Party Websites and Links

Our website may include links to third-party websites, online scheduling systems, financing providers, patient portals, maps, social media platforms, or other external resources for additional information or convenience.

Smile First Dental does not control or guarantee the content, accuracy, availability, security, or privacy practices of third-party websites or services.

Visiting or using third-party websites is done at your own discretion and may be subject to separate terms and privacy policies.

Privacy and Patient Information

Protecting the privacy of our patients and website visitors is important to us.

Information submitted through the website should be limited to information appropriate for the particular form being used. Sensitive medical, dental, or Protected Health Information should not be submitted through standard website forms unless an approved secure method is specifically provided.

While reasonable safeguards may be used to protect information transmitted electronically, no method of internet transmission or electronic communication can be guaranteed to be completely secure.

Pediatric Dental Information

Information about preventive dentistry, restorative care, pediatric dental emergencies, sedation options, frenectomy services, special needs dentistry, and other services described on this website is provided for general informational purposes.

The suitability, risks, benefits, timing, and expected results of any treatment may vary depending on your child’s age, dental condition, medical history, development, and individual needs.

A qualified pediatric dentist should evaluate your child before recommending or providing a specific treatment.

Insurance, Financing, and Membership Information

Information regarding dental insurance, financing, membership plans, payment options, discounts, or promotional offers is provided for general informational purposes.

Actual insurance benefits, reimbursement, deductibles, exclusions, limitations, and patient responsibility depend on the terms of your individual insurance policy or financial arrangement.

Smile First Dental may offer payment options or work with third-party financing providers, but approval, eligibility, financing terms, and insurance reimbursement cannot be guaranteed.

Any promotional offer, including new patient specials, may be subject to eligibility requirements, restrictions, expiration dates, or other conditions stated with the offer.

Limitation of Liability

Smile First Dental makes reasonable efforts to provide reliable and current information on this website. However, we do not guarantee that all information will always be complete, accurate, current, uninterrupted, or free from errors.

To the fullest extent permitted by applicable law, Smile First Dental is not responsible for damages, losses, or other consequences resulting from the use of this website, inability to access the website, reliance on information provided through it, or use of third-party resources linked through the website.

Changes to These Terms

Smile First Dental may update or modify these Terms & Conditions at any time to reflect changes in our website, services, business practices, or legal requirements.

Any updates will be posted on this page. Continued use of the website after changes are published means you accept the revised Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, please contact Smile First Dental.

Smile First Dental
3616 Durham-Chapel Hill Blvd
Durham, NC 27707

Phone: (919) 493-2569
Email: care@smilefirstdental.com